Returns & Exchanges

At Amazon Home, we want you to love your space, which is why most furniture and home decor items can be returned within 30 days of delivery for a full refund. Our streamlined process ensures that updating your home remains a stress-free experience from purchase to return.

Return Process

  • 1.
    Initiate Your Return

    Visit 'Your Orders' in your account, select the home item you wish to return, and choose the reason for your request.

  • 2.
    Print Label or Get Code

    Select your preferred return method to receive a printable shipping label or a digital QR code for label-free drop-off.

  • 3.
    Pack Your Items

    Securely place the item in its original packaging, ensuring all hardware, assembly tools, and instruction manuals are included.

  • 4.
    Ship and Track

    Drop off your package at a designated carrier location or schedule a home pickup for heavy furniture items to begin your refund process.