Returns & Exchanges
At Amazon Home, we want you to love your space, which is why most furniture and home decor items can be returned within 30 days of delivery for a full refund. Our streamlined process ensures that updating your home remains a stress-free experience from purchase to return.
Return Process
- 1.Initiate Your Return
Visit 'Your Orders' in your account, select the home item you wish to return, and choose the reason for your request.
- 2.Print Label or Get Code
Select your preferred return method to receive a printable shipping label or a digital QR code for label-free drop-off.
- 3.Pack Your Items
Securely place the item in its original packaging, ensuring all hardware, assembly tools, and instruction manuals are included.
- 4.Ship and Track
Drop off your package at a designated carrier location or schedule a home pickup for heavy furniture items to begin your refund process.